My PC has a Virus - What do I do?

If your PC has a Virus, there's a few things you can do before raising a support ticket.

Malwarebytes
Malwarebytes is an awesome free scanning tool that can rid your PC of most known infections. We recommend running a Malwarebytes scan before doing anything, as this can generally resolve your issues. Download from malwarebytes.org.

Adwcleaner
Another tool by Malwarebytes, this utility targets any known malicious browser add-ins, and rids your PC of the nasty gremlins that cause the more annoying issues. Download from malwarebytes.org.

Once you have run these tools, and your PC still doesn't feel right, please raise a support ticket and we can diagnose your PC further.

  • Virus, Scan, Malware, Trojan, Worm, Windows, Windows 10, Windows 7, Windows 8, Windows 8.1
  • 1 Users Found This Useful
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